Payment Policy

Payment Policy

Last Updated: August 22, 2026

This Payment Policy explains how payments for purchases from Lyzen Tech LTD are handled.

Accepted Payment Methods

Customers may use the payment methods displayed and available at checkout.

Available payment options may vary depending on your device, order value, payment provider, and other applicable factors.

Please refer to the checkout page for the current payment methods available for your order.

Currency

Prices on our UK website are displayed in British Pounds Sterling (GBP) unless otherwise stated.

Secure Checkout

Payments are processed through secure third-party payment providers.

Lyzen Tech LTD does not directly store complete payment card information where payment information is processed by our payment service providers.

Payment Authorisation

When an order is submitted, your payment method may be subject to authorisation and security checks by the relevant payment provider.

An order is not considered fully accepted until payment has been successfully authorised and the order has been accepted by us.

Failed or Declined Payments

A payment may be declined for reasons including:

  • Incorrect payment details

  • Insufficient funds

  • Bank security restrictions

  • Payment provider verification requirements

  • Fraud-prevention checks

If your payment is declined, please contact your bank or payment provider or try another payment method available at checkout.

Pricing

We make reasonable efforts to ensure product prices displayed on our website are accurate.

If we identify an obvious pricing error before accepting an order, we may contact you to provide the correct information and, where appropriate, allow you to proceed at the correct price or cancel the order.

Refunds

Approved refunds are generally returned to the original payment method used for the purchase.

Processing times after a refund has been issued depend on the relevant bank or payment provider.

For complete information regarding return eligibility, please review our Returns & Refunds Policy.

Payment Security

We may use reasonable security and fraud-prevention measures to protect customers and our business.

In some circumstances, we may request additional information to verify an order before dispatch.

Contact Us

For payment-related questions:

Lyzen Tech LTD
4 St Lawrence's Rd
Coventry, CV6 7AA
United Kingdom

Email: support@lyzen.co.uk
Phone: +447916697486