Battery Care Guide

Electric bike batteries are an important part of your riding experience. Proper charging, storage, and maintenance can help keep your battery operating safely and efficiently.

This guide provides general information for customers purchasing electric bikes and electric dirt bikes from LYZEN.

Always follow the specific instructions supplied by the manufacturer of your bike, battery, and charger, as requirements may vary between models.

Understanding Your E-Bike Battery

Most modern electric bikes use rechargeable lithium-ion batteries.

Battery specifications vary between models and may include different:

• Voltages

• Capacities

• Charging times

• Battery management systems

• Connectors

• Chargers

• Operating ranges

Always check the specifications of your particular electric bike before charging, replacing, or maintaining its battery.

Charging Your Battery

Always use the charger supplied with your electric bike or a manufacturer-approved compatible replacement.

When charging:

• Follow the manufacturer's charging instructions.

• Check the battery and charger for visible damage before use.

• Place the charger on a stable surface with adequate ventilation.

• Keep the battery and charger away from excessive heat and flammable materials.

• Keep charging equipment dry.

• Avoid covering the charger while it is operating.

• Disconnect the charger according to the manufacturer's instructions once charging is complete.

• Keep charging equipment away from children and pets.

Never use a charger that is damaged or incompatible with your battery.

Use the Correct Charger

Different electric bike batteries can require different voltages, connectors, and charging systems.

Using an incompatible charger may damage the battery and can create a serious safety risk.

If your original charger needs replacing, check the product specifications or contact us before purchasing a replacement.

Before Charging

Before connecting your battery to a charger, inspect:

• Battery casing

• Charging port

• Cable

• Plug

• Charger

• Electrical connections

Do not charge a battery that appears damaged, swollen, leaking, unusually hot, or otherwise unsafe.

Battery Range

The actual distance you can travel on one charge will vary.

Factors that may affect battery range include:

• Rider weight

• Terrain

• Hills and gradients

• Riding speed

• Assistance level

• Throttle use

• Temperature

• Wind

• Tyre pressure

• Bike load

• Battery condition

• Stop-and-start riding

Manufacturer range figures should therefore generally be considered estimates rather than guaranteed real-world distances.

Temperature

Extreme temperatures can affect battery performance.

Avoid exposing your battery to excessive heat, freezing conditions, or other environments outside the manufacturer's recommended operating and storage temperatures.

Battery performance and available range may temporarily decrease in cold conditions.

Battery Storage

If you will not be using your electric bike for an extended period:

• Follow the manufacturer's recommended storage charge level.

• Store the battery in a dry and suitable environment.

• Avoid extreme heat or cold.

• Do not store the battery near flammable materials.

• Check the battery periodically where recommended.

• Do not leave a battery fully discharged for extended periods.

Consult your product manual for model-specific storage instructions.

Keep Your Battery Dry

Electric bike components may have varying levels of water resistance.

Do not assume that your battery is waterproof.

Avoid:

• Submerging the battery

• Pressure washing electrical components

• Directing high-pressure water at charging ports

• Charging a wet battery or charger

Follow the manufacturer's cleaning and weather-use instructions.

Signs of Battery Damage

Stop using or charging the battery if you notice unusual signs such as:

• Swelling

• Cracking

• Leakage

• Significant physical damage

• Burning smell

• Smoke

• Unusual noises

• Excessive or abnormal heat

• Damaged connectors

Follow appropriate manufacturer and emergency safety guidance if you suspect a battery is unsafe.

Battery Modifications

Do not open, dismantle, modify, repair, or alter an electric bike battery unless work is being carried out by an appropriately qualified professional and permitted by the manufacturer.

Unauthorised modifications can create safety risks and may affect warranty coverage.

Replacement Batteries

Only use replacement batteries that are confirmed as compatible with your specific electric bike.

Battery voltage, capacity, connector type, physical dimensions, mounting system, and battery management system can vary.

If you're unsure about compatibility, contact us before purchasing a replacement.

Battery Lifespan

Rechargeable batteries naturally lose capacity over time and through repeated charge cycles.

Battery lifespan depends on factors including:

• Frequency of use

• Charging habits

• Storage conditions

• Temperature

• Riding conditions

• Battery quality

• Age

• Maintenance

A gradual reduction in battery capacity over time can be normal.

Battery Disposal

Electric bike batteries should not be placed in normal household waste.

When a battery reaches the end of its usable life, it should be handled and recycled through an appropriate battery recycling or collection facility in accordance with applicable local requirements.

Need Help?

If you have questions regarding the battery or charger supplied with a product purchased from LYZEN, please contact us.

Lyzen Tech LTD
4 St Lawrence's Rd
Coventry, CV6 7AA
United Kingdom

Email: support@lyzen.co.uk
Phone: +447916697486

Important: This guide provides general information. Always follow the manufacturer-specific instructions supplied with your product.